Monitoring fees, call-out charges,
one mandate.
Monthly fees, call-out charges, different processes.
Five things that make monthly billing harder than it should be for an armed response company.
The monthly fee and the call-out fee run on two different processes
A call-out fee for a false alarm or a battery replacement gets invoiced separately from the monthly monitoring fee, on its own timeline, with its own follow-up. The back-office ends up running two collection processes for one client relationship.
Recurv collects the fixed monthly fee and the variable call-out charge on the same mandate. Load the call-out charge when it happens and Recurv collects it with the next cycle, no second invoice, no second chase.
Annual admin and radio licence fees get missed
Many companies add an annual admin or radio licence fee on top of the monthly charge, and that once a year line item is the easiest one to forget to bill or to collect late.
Recurv handles once-off collections on the same pipeline as the monthly cycle, fully automated and fully reconciled, so an annual fee runs on schedule instead of depending on someone remembering to load it.
Failed collections eat into a week every month
Loading hundreds of monthly debit orders into a bank portal, then finding and chasing the failures, is a manual cycle that repeats every month regardless of how many clients a company adds.
Recurv runs the collection cycle automatically and verifies every new client's bank account at sign-up, catching the typos that cause a large share of failed collections before they ever reach the bank.
Reconciliation happens line by line
Matching bank responses back to individual client accounts by hand is slow and error-prone, especially once a company is billing a mix of monthly fees, call-out charges, and annual extras.
Recurv reconciles every bank response automatically and syncs the result back to the existing back-office system, so the monthly close does not depend on manual line by line matching.
New client sign-up still means paperwork
Onboarding a new residential or business client still often means a paper or PDF mandate form before the first collection can run, adding friction right when a company is trying to close a new client.
Recurv onboards new clients with a legally binding digital mandate, no paperwork and no PDF chase, so a new client can be live on the next collection cycle.
Surprise charges damage a trust-based relationship
A security relationship runs on trust, and an unexpected or unexplained charge on a client's bank statement is exactly the kind of surprise that erodes it.
Recurv gives the back-office a single-pane view of every billing outcome, so a company always knows and can explain exactly what was collected and why, before a client has to ask.
Built for how security companies actually bill.
Five things that change the moment an armed response company moves to Recurv.
Variable-amount mandate
One mandate covers the fixed monthly monitoring fee and the variable call-out, maintenance, or annual admin charge. Load the variable amount when it happens and Recurv collects it on the next cycle.
Flexible fee model
A company chooses to absorb the platform fee or pass it through to the client at collection time. When clients pay the fee, the company's only Recurv cost is the monthly subscription.
Paperless digital mandates
New clients sign a legally binding mandate online in minutes, with no paper form and no PDF email chain before the first collection can run.
Bank verification at sign-up
Every new client's bank account is verified automatically at sign-up, catching the account-number typos that are a common cause of failed collections before the first run.
Automatic reconciliation
Bank responses are matched to client records and synced back to the existing back-office system automatically, removing the manual line by line matching step.
Every monthly fee, every call-out charge,
on one screen.
Recurv gives the back-office a single-pane view of every billing cycle's outcome, monthly fees and call-out charges together, with the bank-returned reason behind every failure.
Live in one
collection cycle.
Load your client list
Bring across the residential and business clients currently billed through a bank portal or manual process.
Clients sign digitally
Each client signs a digital mandate online, no paperwork and no PDF chase required.
Collections run automatically
The fixed monthly fee and any variable call-out or admin charge collect on the same mandate, on schedule, every cycle.
Recon lands in your system
Bank responses reconcile automatically and sync back to the existing back-office system.
Ready to see it running on your client list?
Book a free, no-obligation demo and bring whoever owns the monthly billing cycle. We will walk through your current process and show exactly how Recurv would run it.
Questions owners and admins ask.
Still deciding? Here's what comes up most.