What CSOS and the STSMA actually expect from your levy collection paper trail
CSOS and the STSMA set real expectations for how community schemes collect and record levies. See what an audit-ready collection trail looks like in practice.

Six places SA HOAs and body corporates lose time and money every cycle.
A fixed monthly levy is simple; a utility or usage charge that changes every cycle usually means re-papering a mandate or running a second collection process.
Bill both on the same mandate: bulk-import the variable amount each month and it collects correctly per owner.
A painting project, security upgrade, or infrastructure repair means a new once-off levy that existing rails can't add cleanly to the mandate.
Add a special levy to the same mandate without re-signing a single owner.
By the time arrears show up clearly, interest and hand-over decisions are already behind schedule.
See failed collections as they happen, with the reason, so trustees can act while it's still manageable.
Bookkeepers match bank results to hundreds or thousands of owner accounts by hand before the trustee report can go out.
Bank responses reconcile automatically against owner records, ready for the monthly pack.
CSOS, STSMA, and POPIA all expect a clean, auditable collection trail, not a spreadsheet and an inbox.
Every mandate and collection result is tracked in one auditable system.
A confusing or bank-like billing process is hard to explain to a board that just wants to know who paid.
Trustees get a single-pane view they can understand in one meeting.
Five things that change the moment a scheme moves to Recurv.
One mandate bills the fixed levy and a utility or usage charge that changes every cycle, with no re-papering required.
Owners sign up online in minutes instead of returning a paper debit-order form.
Every new owner's account is verified automatically, reducing failed first collections.
Bank results match to owner records and sync to your existing system, with no manual line-by-line work needed.
A fixed monthly platform fee for the scheme, with no surprise per-transaction inflation.
Every collection run shows fixed levies and variable utility charges in a single view, with each failure showing the bank's reason so trustees know exactly who to follow up with.
Import current owner and levy records once, across one scheme or a whole portfolio.
Each owner completes a digital mandate in minutes, with bank verification built in.
Fixed levies and variable utility charges collect on your schedule, and you simply bulk-import the variable amount each cycle.
Results sync back to your existing system, ready for the trustee report.
Book a free 30 to 45 minute online demo. Bring your managing agent, portfolio manager, or trustee who owns the monthly collection cycle.
Still deciding? Here's what comes up most.
Practical guides on collections, billing, and payment operations for hoas & estates — written by the Recurv team.